Koroboost Cookie Policy

1. Understanding Cookies

1.1. Cookies are small data files placed on your computer, smartphone, tablet, or other internet-enabled device ("Device") when you visit websites. These files enable websites to recognise your Device and store certain information about your preferences or past actions.

1.2. When you access the Koroboost website and services ("Platform"), cookies help us deliver a smoother, more personalised experience by remembering your settings, login status, and browsing preferences.

1.3. This Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.

2. Key Definitions

2.1. The following terms are used throughout this Policy:

Personal Data — Information that identifies or can identify a living individual, such as name, email address, IP address, or location data
Usage Data — Information gathered automatically during Platform use, including browser type, operating system, pages viewed, time spent, and device identifiers
Data Controller — The entity determining how and why Personal Data is processed (Koroboost)
Data Processor — An entity that processes Personal Data on behalf of the Controller
Tracking Technologies — Tools used to collect and store information on your Device, including cookies, pixels, beacons, and scripts
User — Any individual who accesses or uses the Platform

3. Categories of Cookies We Deploy

3.1. Essential Cookies

These cookies are fundamental to Platform operation. They enable core functionality such as secure login, account access, and navigation. Without these cookies, the Platform cannot function properly.

Cannot be disabled
Do not require consent
Necessary for security and basic operations

3.2. Functional Cookies

These cookies support enhanced Platform features including:

Modal windows and interactive elements
Filter and search functionality
User interface preferences
Shopping cart persistence

Disabling functional cookies may impair certain Platform features.

3.3. Performance and Diagnostic Cookies

These cookies help us identify technical issues and errors encountered during your visit. They enable us to:

Detect and resolve problems quickly
Monitor Platform stability
Improve technical performance

3.4. Analytics Cookies

Analytics cookies gather information about how visitors interact with our Platform. This data helps us understand usage patterns and optimise our services. Information collected includes:

Pages visited and navigation paths
Time spent on different sections
Features and tools used most frequently
General geographic location (country/region level)

Third-party analytics providers we may use:

Google Analytics (GA4) — Aggregated site usage statistics
Mixpanel — User interaction and behaviour analysis
Hotjar — Heatmaps, click patterns, and session recordings (with anonymised IP)

3.5. Preference Cookies

These cookies remember your choices and settings to provide a more tailored experience:

Language and region settings
Currency preferences
Display and layout options
Time zone configuration

Blocking preference cookies may require you to re-enter settings on each visit.

3.6. Marketing and Advertising Cookies

Marketing cookies track your browsing activity to deliver relevant advertisements and measure campaign effectiveness. These cookies may be placed by third-party advertising networks.

Advertising partners we may work with:

Google Ads
Meta (Facebook/Instagram) Ads
Microsoft (Bing) Ads
Other performance marketing platforms

You can opt out of personalised advertising through the mechanisms described in Section 6.

4. How We Utilise Cookies

4.1. We use cookies and similar technologies to:

Enable secure and efficient login sessions
Maintain account security and detect suspicious activity
Remember your preferences and settings
Analyse Platform usage and identify improvement opportunities
Measure marketing campaign performance
Personalise content and recommendations based on your interests
Prevent fraud and abuse

4.2. Internal Administrative Tools

We may use internal dashboard and support tools (such as Retool or similar platforms) for administrative purposes. When activated, these tools may temporarily process limited User data strictly for internal support operations. Such processing is:

Never retained beyond operational necessity
Protected by GDPR-compliant safeguards including Standard Contractual Clauses (SCCs)
Limited to authorised personnel only

5. Cookie Duration

5.1. Cookies have varying lifespans depending on their purpose:

Session Cookies — Deleted when you close your browser
Persistent Cookies — Remain for a defined period (up to 24 months)
Third-party Cookies — Duration set by the respective provider

5.2. We regularly review cookie retention periods to ensure they remain proportionate to their purpose.

6. Managing Your Cookie Preferences

6.1. You have control over cookies placed on your Device. You can:

Adjust settings through our cookie consent banner (where applicable)
Configure your browser to block or delete cookies
Use browser extensions that manage tracking technologies
Opt out of specific third-party services

6.2. Browser-specific guidance for managing cookies:

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge

6.3. Please note that restricting cookies may limit Platform functionality and affect your user experience.

6.4. You may withdraw consent for non-essential cookies at any time by adjusting your browser settings or using our cookie management tools.

7. Third-Party Integrations

7.1. Social Media Platforms

Our Platform may include features enabling interaction with external social networks. When you use these features, the respective platform may place cookies on your Device. Such interactions are governed by the privacy policies of those platforms.

7.2. Advertising Networks

Third-party advertising services may use cookies to track ad impressions, measure conversions, and build interest profiles. Opt-out options include browser settings, platform-specific tools, and industry opt-out programmes.

8. Payment Processing

8.1. Koroboost processes payments through certified third-party payment providers. These providers may use cookies for transaction security, fraud prevention, and session management.

8.2. Sensitive payment credentials are never stored by Koroboost. All payment processing is handled by providers compliant with GDPR and PCI DSS.

9. Data Processing and Storage Locations

9.1. Koroboost is registered in Ireland. Personal Data collected through cookies may be processed and stored within the EU or other jurisdictions where service providers operate.

9.2. All international data transfers comply with GDPR requirements and are protected by appropriate safeguards, including SCCs and adequacy decisions where applicable.

10. Your Rights

10.1. Under GDPR and applicable data protection laws, you have the right to access information, request deletion, object to processing, withdraw consent, and lodge a complaint with a supervisory authority.

10.2. To exercise these rights, contact us using the details provided in Section 12.

11. Updates to This Policy

11.1. We may revise this Cookie Policy periodically.

11.2. Material changes will be communicated via email, Platform notice, or updated effective date.

11.3. Changes become effective thirty (30) days after posting unless immediate implementation is required.

11.4. We encourage you to review this Policy regularly.

12. Contact Information

For questions or requests regarding this Cookie Policy, please contact us:

Email: info@koroboost.com
Online Chat: Available on our Website

13. Consent

For non-essential cookies, we will obtain your explicit, prior consent through our cookie consent banner before placing such cookies on your Device.

Continuing to use the Koroboost Platform does not constitute consent for non-essential cookies.

You may withdraw your consent at any time by adjusting your cookie settings or contacting us directly.